FAQ

We started as a small hydroponic farm in Suffolk VA, delivering our freshly harvested, clean lettuces, greens and herbs to our customers.  Over the years, we have added a vast number of items to our menu, thanks to partnerships with other small farms, artisans and specialty suppliers.  These items include produce, meats, dairy, eggs, bread, craft beverages and pantry staples. Most recently, we developed our own Harvest Kitchen, where our chefs create deli items and prepared meals in small batches, bringing a new level of convenience to our customers' doorstep.

Click here to explore all our product offerings.

Currently we deliver to most of the Hampton Roads from Smithfield to Virginia Beach, and from Hickory up to Williamsburg. Also, to parts of Richmond and Charlottesville. If you are unsure if you are in our delivery area, please give us a call, send us an email, or check your address on the front page of our website, where you can confirm that you are in our delivery range.

We grow and harvest lettuces, greens & herbs in our hydroponic greenhouse in Suffolk and hand-craft our prepared meals and deli items in our Harvest Kitchen in Virginia Beach.  We source our wholesome fresh produce, dairy, meats, breads and craft beverages from a vetted network of 30+ small farms & artisans and other suppliers that meet our high standards for quality and sustainability. The vast majority of these partners are located right here in our Southeast region. Sometimes, we do forge partnerships outside the region to bring exceptional items to our customers that cannot be produced locally.  Some items, like avocados and pineapples, simply don't grow well in our climate.  And in rare cases, the types of farming being practiced locally do not meet the standards practiced elsewhere, where we find the land and farming traditions to be superior. We always source locally first, with our ultimate goal in mind: bringing the best, wholesome foods we can find - along with an outstanding service experience - directly to our customers.  It is this goal that drives all of our sourcing decisions.

You can change your order as often as you like.  Order changes must be made before the order window closes, which is two days prior to delivery.

You can mange your orders directly through our website any time before your cut off day by logging in with your username and password given at sign up. Please note that order changes include “Skip Delivery” or vacation holds.  Click on the tab that says, "Going On Vacation?" to skip deliveries.

The office staff is happy to process your order changes for you via phone or email if you have any questions or difficulty doing so yourself.  

It's not necessary to be home to receive your delivery as we make your delivery right to your front door in a cooler.  Please place your own ice packs, frozen water bottles, or loose ice inside your cooler, particularly during the summertime heat.

Not a problem! We will deliver your order in an insulated bag with disposable/reusable freezer packs. 

We have many customers who live in these homes and strive to find a working solution for deliveries. In most instances, we are able to have access to the building from the site management. There are instances though where we cannot make deliveries to controlled access locations and if that is the case we are happy to try and work out a different delivery option for you.